Lead Code Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services or interacting with our websites and landing pages, you agree to the terms outlined in this policy.
1. Who We Are
Lead Code Ltd is a UK-based lead generation company that connects interested consumers with vetted service providers in industries such as solar, home improvement, financial services, and more.
If you have any questions about this policy or your personal data, you can contact us at:
📧 hello@leadcode.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
Identity and Contact Data: Name, email address, phone number, postcode
Inquiry Data: Details relating to the service you're interested in (e.g., home ownership status, energy usage, loan needs)
Technical Data: IP address, browser type and version, device ID, operating system, and usage data
Marketing and Communications Data: Preferences regarding how you wish to receive marketing from us and our partners
3. How We Collect Your Data
We collect your data through:
Forms on our websites and landing pages
Social media or search ads (e.g., Meta, Google)
Direct communication (calls, emails, messages)
Cookies and tracking tools on our websites
4. How We Use Your Data
We process your data for the following purposes:
To connect you with relevant, approved service providers
To respond to your inquiries and provide customer support
To send you relevant follow-ups by phone, SMS, or email
To improve our websites, ads, and services
To comply with legal and regulatory obligations
Our legal basis for processing your data is your consent (Article 6(1)(a)) or legitimate interest (Article 6(1)(f)), depending on the context.
5. Sharing Your Data
We may share your data with:
Trusted service providers relevant to your enquiry (e.g., solar installers, finance brokers)
Third-party data processors who help us deliver our services (e.g., CRM systems, marketing tools)
Regulatory bodies or law enforcement, when required by law
We never sell your personal data to third parties.
6. International Transfers
While we aim to keep your data within the UK, some of our service providers may be located outside the UK. In such cases, we ensure that your data is protected by using appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the UK government.
7. Data Retention
We keep your personal data only as long as necessary for the purposes it was collected, typically no longer than 12 months, unless legally required to retain it longer.
8. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Rectify inaccurate or incomplete data
Erase your data ("right to be forgotten")
Restrict or object to certain data processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise your rights, please contact hello@leadcode.co.uk
9. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can control cookie settings via your browser.
For more details, please see our Cookie Policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
Contact Us
Lead Code
📧 hello@leadcode.co.uk